A casino product suffered a combined failure: critical environments were wiped and attacker access was discovered in parallel. The operator needed recovery, not a slide deck — fast restoration of player trust and regulatory posture.
The challenge
Backups were incomplete or untested. Some services had to be treated as compromised. Players, regulators, and payment partners all needed clear communication while engineering rebuilt under time pressure.
What we delivered
- Incident containment — credential rotation, network isolation, and kill switches on payouts until integrity was proven
- Forensic timeline — what was accessed, what was destroyed, and what could be recovered from off-site snapshots
- Data restoration — wallet and player core rebuilt from surviving replicas, PSP records, and game-provider session logs where needed
- Hardened relaunch — zero-trust segmentation, WAF rules, secrets management, and monitoring tuned for abuse patterns seen in the attack
Outcome
The product returned to controlled production with documented recovery steps and improved backup drills. Compliance received an evidence pack suitable for follow-up reviews.
Under pressure after an incident? Contact us.