A growing operator needed proper identity verification across several markets — not a generic form upload, but automated KYC tied to wallets, bonuses, and withdrawal limits from day one.
The challenge
Different jurisdictions required different document types, age checks, and enhanced due diligence triggers. The platform had to route players to the right verification flow, handle provider timeouts, and keep support agents from overriding compliance rules by accident.
What we delivered
- Provider integration — REST and webhook flows with leading KYC vendors, sandbox-to-production cutover, and signed payload validation
- Jurisdiction matrix — rules engine mapping country, license, and product type to required verification levels and limits
- Player journey — gated registration, deposit caps for unverified users, and smooth re-prompts without breaking active sessions
- Back-office tooling — review queue, manual override with mandatory reason codes, and export packs for compliance audits
- AML hooks — PEP/sanctions screening triggers, velocity alerts, and linkage to withdrawal approval workflows
Outcome
Onboarding stayed fast for low-risk profiles while high-risk paths were enforced consistently. Compliance could demonstrate a clear audit trail from signup to first withdrawal — without engineering fire drills every time a regulator asked for evidence.
Need KYC wired into your stack? Talk to us.